Terms of service

 

Terms & Conditions

Business Information

Business Name: Rek5 Lab
Legal Owner: Wes Huetten, Sole Proprietorship
Business Registration: EIN Application Pending
Address: Riverside, CA 92503
Email: rek@rek5lab.com

Terms of Service

Effective Date: 1/1/2025
Last Updated: 9/7/2025

1. Acceptance of Terms

By accessing and using the Rek5 Lab website (rek5lab.com) and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

2. Products and Services

Rek5 Lab specializes in electronic add-on boards and modules for Flipper Zero devices, including but not limited to:

  • IR boosters and LED arrays
  • Wireless communication modules (CC1101, NRF24, ESP32)
  • GPS modules
  • Gameboy link cable boards
  • Custom electronic accessories

All product descriptions, specifications, and images are provided for informational purposes and may be subject to change without notice.

3. Pricing and Payment

  • All prices are listed in USD
  • Prices are subject to change without prior notice
  • Payment is required in full at the time of purchase
  • We accept major credit cards and other payment methods as displayed at checkout
  • Payment processing is handled securely through Airwallex and other authorized payment processors

4. Orders and Availability

  • All orders are subject to acceptance and product availability
  • We reserve the right to refuse or cancel any order at our discretion
  • Order confirmation does not guarantee product availability
  • In case of unavailability, we will notify you promptly and provide a full refund

5. Shipping Policy

Processing Time:

  • In Stock Items: Orders typically ship within 2-5 business days
  • Build-to-Order Items: 2-6 weeks processing time before shipment

Shipping Methods: Standard shipping via USPS, UPS, or FedEx
Delivery Time: 3-7 business days for domestic shipments after processing
International Shipping: Available to select countries, delivery times vary
Shipping Costs: Calculated at checkout based on destination and weight
Risk of Loss: Title and risk of loss pass to customer upon delivery to carrier

6. Returns and Refunds

  • Return Policy: All sales are final - no returns accepted for used items
  • Defective Items: Full refund or replacement available for manufacturing defects within warranty period
  • Return Shipping: Customer responsible for return shipping costs unless item is defective
  • Refund Processing: Refunds for defective items processed within 5-10 business days after receipt of returned item
  • Custom Orders: Non-returnable unless defective

To report a defective item: Contact rek@rek5lab.com with your order number and description of the defect.

7. Warranty and Disclaimers

  • Products are warranted against manufacturing defects for 365 days from purchase date
  • Warranty does not cover damage from misuse, modification, or normal wear
  • Products are provided "AS IS" without warranty of merchantability or fitness for particular purpose
  • We are not responsible for compatibility issues with third-party devices
  • Electronic components may be sensitive to static discharge and improper handling

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the purchase price of the product
  • We are not liable for indirect, incidental, special, or consequential damages
  • We are not responsible for any damage to devices caused by our products
  • User assumes all risk of use and modification of electronic devices

9. Intellectual Property

  • All content on this website is owned by Rek5 Lab or used with permission
  • Product designs and documentation are proprietary to Rek5 Lab
  • Customers may use purchased products for personal and commercial purposes
  • Reverse engineering for commercial reproduction is prohibited

10. User Conduct

Users agree not to:

  • Use products for illegal activities
  • Violate any applicable laws or regulations
  • Interfere with radio communications in unauthorized frequencies
  • Modify products in ways that violate FCC or other regulatory requirements

11. Privacy and Data Collection

  • We collect personal information necessary to process orders and provide customer service
  • Payment information is processed securely through third-party processors
  • We do not sell or share personal information except as necessary for order fulfillment
  • Detailed privacy practices are outlined in our Privacy Policy

12. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of Riverside County, California.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of modified terms.

14. Contact Information

For questions about these terms or our products:

Email: rek@rek5lab.com
Business Address: Riverside, CA 92503
Website: rek5lab.com

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

This document serves as our Terms & Conditions, Shipping & Refund Policy, and includes required business information for payment processing compliance.